Accessibility Statement
Our commitment to an inclusive, usable experience for every visitor.
Last updated: July 17, 2026
The Mini Split Company is committed to making our website accessible to and usable by everyone, including people with disabilities. We believe every customer should be able to learn about ductless mini split comfort, request service, and contact us with ease.
Conformance Target
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, the widely recognized standard for digital accessibility. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive disabilities. Accessibility is an ongoing effort, and we work to improve continually.
Measures We Take
Steps we take to support accessibility on this site include:
- Semantic HTML structure with clear headings and landmark regions
- A "Skip to main content" link and keyboard-navigable controls
- Visible focus indicators for interactive elements
- Descriptive text alternatives (alt text) for meaningful images
- Color combinations chosen for readable contrast
- Labeled form fields with clear error messaging
- A responsive layout that adapts to phones, tablets, and desktops
- Respect for the "reduce motion" system preference
Compatibility
This site is designed to work with current versions of major browsers (Chrome, Safari, Firefox, and Edge) and with assistive technologies such as screen readers and speech-recognition software. If you use an older browser or assistive technology, some features may not work as intended.
Known Limitations
Despite our efforts, some content may not yet be fully accessible. In particular, certain third-party content and tools — such as our online booking widget, embedded maps, or downloadable PDF documents — are provided by other companies and may not fully meet WCAG 2.2 AA. We work to choose accessible vendors and to provide an accessible alternative on request. If you encounter a barrier, please contact us and we will help you directly and work to fix the issue.
Feedback & Assistance
We welcome your feedback on the accessibility of this site. If you have difficulty accessing any part of it, need information in an alternative format, or want to report a barrier, please contact us — we’re happy to help and to provide the information or service you need by phone:
The Mini Split Company
Email: [email protected]
Phone: (210) 291-7834
We aim to respond to accessibility feedback within a few business days.
Ongoing Effort
We review accessibility as part of our normal site updates and address issues as we find them or as they are reported. This statement will be updated as our site and practices evolve.
See also our Privacy Policy and Terms of Service.